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Lessons From FBI Hostage Negotiators
Learn the five-step model to behavioural change
Mark Hawkes Watts
Mar 171 min read


Change Management and Ownership
Is your plan an infinite best-practice checklist that never gets done?
Mark Hawkes Watts
Jan 291 min read


Defining Change Comms
The case for splitting internal and change comms at the strategic level
Mark Hawkes Watts
Oct 28, 20251 min read


In the AI Age, Authenticity Matters More Than Ever
The case for thoughtful AI in internal communications
Mark Hawkes Watts
Sep 3, 20252 min read


Comms Fatigue is Real
How to cut through the noise during change
Mark Hawkes Watts
Aug 13, 20251 min read


Who Wants to Change?
Your communications style should embody the change you want to trigger
Mark Hawkes Watts
Jun 25, 20252 min read
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